The “Taking Control” program is a Member Directed Personal Assistant Service that is available for your members who are eligible for sponsored in-home personal assistant services that will assist the individual to remain living in their community. This program provides fiscal intermediary services.  The member can hire assistants who help with hygiene, cleaning, attending appointments and many more daily care needs.

For more information on contracting or questions or concerns, please call: 1-800-348-8399 or fill in the contact form below (Name, Email, Message), or contact the Independent Living Center in your area:

Erie County
716-836-0822
www.wnyil.org

Niagara County
716-284-4131
www.wnyil.org/Independent-Living-Niagara

Genesee, Orleans and Wyoming Counties
585-815-8501
www.wnyil.org/ILGR

St. Lawrence County
315-764-9442
www.milcinc.org/services/taking-control-cdpas/

Franklin County
518-483-2151
www.milcinc.org/services/taking-control-cdpas/

Jefferson and Lewis Counties
315-764-9442 ext. 303
www.milcinc.org/services/taking-control-cdpas/

Cattaraugus, Chautauqua County and Allegany Counties
716-661-3014
www.ilc-jamestown-ny.org

Hours of operation Monday through Friday 8:30 a.m. - 5:00 p.m. 

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Taking Control Program Consumer/Employer Feedback Survey

If you are a Consumer Employer, please click this link, or copy the URL: https://www.surveymonkey.com/r/TCCOnsumerEmployer

Taking Control Program Assistant Feedback Survey

If you are a Personal Assistant, please click this link, or copy the URL: https://www.surveymonkey.com/r/TCAssistant

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