Western New York Independent Living & PPL: Strengthening CDPAP for You

WNY Independent Living is excited to be an approved facilitator for the Consumer Directed Personal Assistance Program (CDPAP).

We will be partnering with the new statewide fiscal intermediary, Public Partnerships LLC (PPL), to make sure you continue receiving the best care from your trusted personal assistants.

What This Means for You

  • Your eligibility for CDPAP and the services you receive will stay the same. 
  • Services to consumers and payments to personal assistants will continue without interruption. 
  • We will make sure you continue receiving care and services in the ways that matter to you.

What You Need to Do Now

You will need to transition to PPL by March 28, 2025. You can work with WNY Independent Living to complete the process.

WNY Independent Living will reach out to you to start the transition and make sure you are all set to continue with CDPAP. However, you do not have to wait to hear from us. Starting January 6, 2025, you can call us at 1-800-348-8399 or email us at WNYIL-CDPAP@wnyil.org.

Here are the steps to transition:

Consumers

  • Connect with WNY Independent Living  
  • Complete the necessary forms (online through the PPL@Home system or in-person at a WNY Independent Living office
  • Have your PAs complete the necessary forms and training

Personal Assistants

  • Work with your consumer to initiate the transition
  • Fill out, sign, and submit the necessary forms and documents (online through the PPL@Home system or in-person at a WNY Independent Living office
  • Complete a health assessment (only if expired)
  • Complete the necessary PPL trainings

Staying Connected

We are proud to be working with PPL to provide you with the best possible care and support. Please reach out to us at 1-800-348-8399 or email us at WNYIL-CDPAP@wnyil.org with any questions. You can also find more information about PPL and CDPAP at PPL’s website, pplfirst.com/cdpap.

Contact the Independent Living Center in your area:

Erie County
716-836-0822
www.wnyil.org

Niagara County
716-284-4131
www.wnyil.org/Independent-Living-Niagara

Genesee, Orleans, Wyoming, Livingston, and Monroe Counties
585-815-8501
www.wnyil.org/ILGR

St. Lawrence County
315-764-9442
www.milcinc.org/services/taking-control-cdpas/

Franklin County
518-483-2151
www.milcinc.org/services/taking-control-cdpas/

Jefferson and Lewis Counties
315-764-9442 ext. 303
www.milcinc.org/services/taking-control-cdpas/

Cattaraugus, Chautauqua County and Allegany Counties
716-661-3014
www.ilc-jamestown-ny.org