About Taking Control

The “Taking Control” program is a Member Directed Personal Assistant Service that is available for your members who are eligible for sponsored in-home personal assistant services.

This program provides fiscal intermediary services for your eligible members who can hire assistants to help with hygiene, cleaning, attending appointments, as well as many more tasks identified by the member and the healthcare staff.

Taking Control will allow your member to become the supervisor of their own personal assistant services. Your member can hire who they choose (subject to some restrictions), be responsible for their assistant’s training in the areas important to their needs and be responsible to supervise their assistant’s daily work.

Time management is not as rigid as it is in a traditional-care aide plan, so the member can be more flexible when scheduling and assigning tasks for the assistant. If a personal assistant does not work well with the member, the member can replace the assistant at their discretion.

Eligible members must be self-directing, or a designated representative can be identified to assist in the hiring, training, and scheduling of the assistant for the member. 

"Taking Control gives me the opportunity to schedule my own life, to decide for myself when I should get out of bed or have a meal.  And hiring my own personal care attendants means I know who’s coming into my home  everyday, and that gives me peace of mind. When I 'take control,' it’s just one more step towards independence.”

- John, Taking Control Consumer

For feedback, questions or concerns, please call: 716-836-0822 or fill in the contact form below. (Name, Email, Message)